Terms & Conditions

lee_2720

Fees

To secure your child’s place, fees are paid in advance each term.  A sibling discount applies for families with two or more enrolled children and will be applied automatically at the checkout.

New enrolments are possible throughout the term and will be charged pro-rata from your first week.

Enrolling is easy with credit or debit card.

Siblings

Ideally, your baby will enjoy their own Baby or Tiny Tots group but if this isn’t possible, younger siblings (babies on the lap) are permitted to accompany you in Tiny Tots, Toddler and Level 1 groups. This is a special bonus for our families with more than one child. From the time your baby is 12 months old, they need to be enrolled in a class.

Make up classes- groups

You can attend a make-up class at any time throughout your currently enrolled term. There’s no need to book ahead, just check the timetable and come when you can. Make-ups are not transferable in kind or credit to other terms.

Holidays

If you want to hold your child’s place whilst taking mid-term holidays, you can choose to do make-ups before or after your break or send a friend along in your place.

Our duty of care

Students under ten years of age must be collected from the teaching room by a parent or carer. Students over the age of ten need to have written permission to leave the lesson unaccompanied.

Missing an Individual Lesson

One make-up lesson is available each term. Please let us know if your child is unable to attend. 24 hours notice is required for the lesson to be rescheduled and the rescheduled lesson must be in the same term as the missed lesson.

If a teacher misses a lesson and a substitute hasn’t been arranged, a rescheduled lesson will be made at a time that suits both the student and teacher. If a suitable time can’t be made, the missed lesson will be credited to the student for the following term.

Your satisfaction matters to us

We guarantee our classes are:

  • Taught with due care and skill by qualified teachers
  • Match the description provided to you upon enrolment
  • Will be taught within the dates specified upon enrolment

If you have any concerns about the program, please speak to your class teacher immediately to ensure a quick resolution.  If you’ve attended consistently for five weeks, had ongoing discussions with your teacher and you and Julie agree that your classes don’t meet this quality guarantee, as a gesture of goodwill, you’ll be provided with a refund for remaining classes, less $25.00 admin and book packs. No refunds are available after the Friday of week 5 of any term.

We keep class sizes small to ensure the best learning environment for your children. If, in the unlikely situation that you decide to cancel your child’s enrolment, we need a month’s notice in order to refund any outstanding fees.

Privacy Policy

We keep your details private. We don’t pass on or sell your personal details to any third parties. Your information is only used to identify your enrolment and provide you with class newsletters.

Call us today on 0414 848 741.

We’re highly qualified, passionate experts who have years of musical experience in teaching little ones! You’ll love the way we nurture a passion for music in babies and kids, connecting your whole family in a way that’s fun, enjoyable and active.

Stay up to date with our latest news and special offers.
(We promise not to spam you. Unsubscribe any time.)
Email Address *